Shipping policy

At Notun Bangla Bazar, we aim to provide a smooth and convenient shopping experience with reliable delivery and free shipping on all eligible orders within the United Kingdom. Please review our shipping policy below for information about order processing, delivery times, and shipping destinations.

1. Shipping Destinations

We currently offer shipping exclusively within the United Kingdom.

  • United Kingdom: Free standard shipping.

  • International Shipping: We do not currently offer international shipping.

Orders must be placed with a valid delivery address within our UK shipping area.

2. Shipping Costs

We offer free standard shipping on orders delivered within our UK shipping area. No standard shipping charges will be added at checkout for eligible orders.

If any additional delivery charges apply to a particular service, they will be displayed before you complete your purchase.

3. Order Processing Time

Orders are generally processed within 2–3 business days after payment confirmation.

During this time, we verify order details, prepare your items, and arrange dispatch. Orders placed on weekends or public holidays may begin processing on the next business day.

Processing times may occasionally be longer during busy periods, promotions, or unforeseen circumstances.

4. Shipping and Delivery Time

Our estimated delivery timeframe is as follows:

  • Order Processing Time: 2–3 business days

  • Transit Time: 3–5 business days after dispatch

  • Total Estimated Delivery Time: 5–8 business days

Delivery times are estimates and may vary depending on your delivery location, courier operations, public holidays, weather conditions, or other circumstances outside our control.

5. Order Tracking

If tracking information is available for your shipment, we will provide it by email once your order has been dispatched.

Please allow some time for tracking information to become active after dispatch. You can use the tracking details provided to follow your shipment's progress.

6. Shipping Address

Please ensure that your shipping address, postcode, email address, and contact number are accurate when placing your order.

Notun Bangla Bazar cannot guarantee changes to an address after an order has been processed or dispatched. If you notice an error, contact us as soon as possible at info@notunbanglabazar.co.uk.

7. Delayed or Missing Orders

Although we aim to deliver all orders within the estimated timeframe, occasional delays may occur due to courier issues, severe weather, public holidays, or other unexpected events.

If your order has not arrived within the estimated delivery period, please contact our customer service team. We will do our best to help you investigate the delay and identify the next steps.

8. Incorrect, Damaged, or Missing Items

Please inspect your order upon delivery. If you receive an incorrect or damaged item, or if an item is missing from your order, contact us at info@notunbanglabazar.co.uk with your order number and relevant photographs, where applicable.

We will review the issue and assist you in accordance with our store policies and applicable consumer protection laws.

9. Contact Information

If you have any questions about our shipping policy, delivery times, or an existing order, please contact us using the details below.

Business Name: Notun Bangla Bazar

Phone Number: +44 122-341-3369

Email: info@notunbanglabazar.co.uk

Business Address: 194 Mill Rd, Cambridge CB1 3NF, United Kingdom

We appreciate your trust in Notun Bangla Bazar and thank you for shopping with us.